Date: June 25, 2026
Title: Risk of Battery Shutdown After Charging with Smart Charger
Description: Teal Drones, Inc. has identified an issue affecting Smart Chargers (P/N MA000399-000) that may increase the risk of unexpected battery shutdown during flights. Any battery previously charged using an affected Smart Charger should be considered at risk.
A corrective firmware update is now available. Customers should update all affected Smart Chargers before resuming use. The update is performed by connecting the Smart Charger to the Ground Control Station (GCS) via the USB-C cable included in the Field Repair Kit (FRK) and following the on-screen instructions. The entire update process takes less than two minutes.
Download:
Date: March 28, 2024
Title: Video Delay on GCS During Flight
Description:Time clock desynchronization between aircraft and GCS may cause increasing video latency.
Download:
6000151_Field Service Bulletin Video Delay on GCS During Fight.pdf
Date: March 26, 2024
Title: Mitigation of Risk of Battery Fire
Description: Increased risk of battery fire under certain charging conditions.
Download:
6000147 032624 Field Service Bulletin Risk of battery fire Rev A.pdf
Date: February 15, 2024
Title: Carbon-Filled Propeller Compatibility Update
Description: New Teal 2 carbon-filled propellers are not compatible with old glass-filled nylon propellers.
Download:
6000130_A Field Service Bulletin Carbon Filled Propeller Information.pdf
Date: January 25, 2024
Title: Teal 2 Manual Remote ID Emergency Declaration Update
Description: Manual Remote ID emergency declaration function becomes unresponsive.
Download:
6000126_A Field Service Bulletin RID Emergency Assertion (BS).pdf
Date: January 16, 2024
Title: TAC 4 Android 14 Update
Description: Android 14 update on Teal Air Controller
Download:
6000124-Field-Service-Bulletin-TAC-4-Android-14-update-1.16.24.pdf
Date: May 25, 2023
Title: Troubleshooting Vibration Caused by Rotor Arm Damage
Description: Troubleshooting high vibration caused by rotor arm damage in the Golden Eagle and Teal 2.
Download:
FSB-6000008_B Troubleshooting Vibration Caused by Rotor Arm Damage.pdf
Date: May 23, 2023
Title: Troubleshooting Vibration Caused by Propeller Damage
Description: Troubleshooting high vibration caused by propeller damage in The Golden Eagle and Teal 2.
Download:
FSB-6000007_B Troubleshooting Vibration Caused by Propeller Damage.pdf
Title: Bulletin Notice for Teal 2 Operators
Date: March 30, 2023
Description: When operating Teal 2 aircraft with firmware version 1.5.0. In some instances, when an SD card is in the air vehicle and the “take photo/record video” button is pressed, the Teal 2 will drop the link with the Ground Station and execute the link loss failsafe. The default link loss failsafe action is to Return to Launch (RTL). Once this issue occurs with a specific Teal 2, it will likely occur again with that same system.
Download:
FSB-00002-Recording Video or Taking Photos RTL-REV A-30 March 2023
Title: Time of Flight GPS Signal Loss
Date: May 23, 2023
Description: This new version of the firmware, 1.3.2.660, adjusts the ToF pulse to not interfere with the GPS receiver.
Download:
FSB-00001-Time of Flight GPS Signal Loss-REV A-27 MAY 2022.pdf
FOR ADDITIONAL SUPPORT, PLEASE SUBMIT A TICKET OR CALL +1 (385) 281-8415.
