Customer Technical Support Representative
/Careers Customer Technical Support Representative Teal Drones, a wholly-owned subsidiary of Red Cat Holdings, provides best-in-class customer service including technical support for sales, strategic partners, and end users. This role will be focused on delivering world-class customer support to Teal Drones product lines. This role will also include collaboration with Production and Engineering teams during the design, build, and test processes. Responsibilities Front-line customer support (Phone, Email, Chat), answer inquiries from Teal Customers. Handle inbound support calls and escalate field issues through Support Management. Enter RMAs, log calls, and ensure